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Privacy Policy

Last Updated: October 28, 2026

At iPistis Technologies Pvt. Ltd. ("iPistis", "we", "us", or "our"), we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit https://www.ipistis.com/ , contact us, submit an enquiry, or interact with our business and technology services.

Our services include website development, software development, mobile applications, e-commerce solutions, ERP and CRM development, digital marketing, business automation, technical consulting, and related support.

Please read this policy to understand our information-handling practices and the choices available to you.

1. Scope of This Privacy Policy

This policy applies to personal information collected through our corporate website, contact forms, business enquiries, consultations, and related communications.

Where iPistis processes information on behalf of a client while delivering development, hosting, maintenance, marketing, or other contracted services, the applicable client agreement and data-processing arrangements may govern that activity.

This policy does not automatically govern independent websites, applications, or platforms owned and operated by our clients.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information.

2.1 Information You Provide

We request that you avoid sending sensitive personal information, passwords, payment card details, or confidential credentials through general website enquiry forms.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected through website servers, cookies, and analytics technologies. Depending on the tools enabled, this may include:

We use this information to understand website usage, maintain security, identify technical problems, and improve our digital services.

3. How We Use Your Information

We may process personal information for the following business purposes:

We aim to use personal information only for legitimate, clearly identified purposes and on an appropriate legal basis, including consent where required by applicable law.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support functionality, understand visitor behaviour, improve user experience, and evaluate marketing activities.

Depending on the services enabled, these may include the following categories:

You can manage or block cookies through your browser settings. Disabling certain cookies may affect some website features. Where applicable, optional cookies and tracking technologies will be subject to the consent choices required by law.

5. Analytics and Digital Marketing

We may use website analytics and advertising platforms, including Google Analytics and Google Ads, to understand visitor activity, measure marketing campaigns, and improve our website and services.

These services may process information such as browser identifiers, device information, website interactions, referral sources, and conversion events according to their applicable configurations and privacy terms.

You can learn more about Google's information-handling practices at: Google Privacy Policy .

You may also manage applicable Google advertising preferences through My Ad Center .

6. Enquiries and Business Communications

When you contact iPistis through our website, email, telephone, WhatsApp, or another communication channel, we may retain the information necessary to respond to your enquiry and manage related business discussions.

Information submitted for a project enquiry may be used to evaluate requirements, provide estimates, schedule consultations, prepare proposals, and discuss relevant technology or marketing solutions.

Business enquiries do not automatically constitute consent to receive unrelated promotional communications. Where required, we will obtain appropriate consent before sending promotional messages.

You may request that we stop sending promotional communications by contacting us at [email protected] .

7. Sharing of Personal Information

We may share relevant information with service providers, business partners, or professional advisers where reasonably necessary for the purposes described in this policy.

Depending on our operational requirements, these may include:

We seek to limit such sharing to information reasonably necessary for the relevant services and to use appropriate safeguards and contractual arrangements where applicable.

We may also disclose information where required by law, lawful government requests, legal proceedings, or to protect the rights, safety, and security of our business and users.

8. Data Storage and Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, maintain relevant business records, provide agreed services, resolve disputes, and comply with applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information, the relevant service or contractual relationship, and applicable legal requirements.

When information is no longer required, we aim to delete, anonymize, or otherwise dispose of it appropriately, subject to lawful retention obligations.

9. Information Security

We recognize the importance of protecting personal information from unauthorized access, misuse, alteration, disclosure, or loss.

We use appropriate technical and organizational safeguards, taking into account the nature of the information and the risks associated with its processing.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

If we become aware of a personal data breach, we will assess the incident and take appropriate remedial and notification steps in accordance with applicable legal requirements.

10. International Data Transfers

iPistis Technologies Pvt. Ltd. operates from India. Certain website, communication, hosting, analytics, or other third-party service providers may process or store information outside India.

Where personal information is transferred internationally, we will seek to ensure that such transfers comply with applicable laws and any relevant restrictions, using appropriate safeguards where required.

11. Your Privacy Rights and Choices

Depending on applicable law and the circumstances of processing, you may have rights concerning your personal information, including:

We recognize India's Digital Personal Data Protection Act, 2023, and the Digital Personal Data Protection Rules, 2025, including their phased commencement and applicable requirements.

To submit a privacy-related request, please email [email protected] with sufficient information to identify your request.

We may request reasonable verification before acting on certain requests, particularly where disclosure or deletion could affect another individual's rights or confidential business information.

We will review and respond to requests in accordance with applicable law. Certain requests may be subject to lawful exceptions or retention obligations.

12. Children's Privacy

Our corporate website and business enquiry services are intended primarily for business and professional audiences and are not directed at children under the age of 18.

We do not intentionally seek personal information from children through general business enquiry forms.

If you believe a child has provided personal information through our website, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.

13. Third-Party Websites and Services

Our website may include links to third-party websites, communication platforms, social media services, or other external resources.

These third-party services may have their own privacy policies and information-handling practices. We encourage you to review their privacy notices before sharing personal information.

We are not responsible for the independent privacy practices of third-party websites that we do not control.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, information-handling practices, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent for relevant changes to our processing practices.

We encourage visitors to review this page periodically.

15. Contact Us and Privacy Grievances

If you have questions about this Privacy Policy, wish to make a privacy-related request, or want to raise a concern about how your information is handled, please contact:

iPistis Technologies Pvt. Ltd.

Please include "Privacy Request" or "Privacy Grievance" in the subject line of your email to help us identify and process your communication.